Accessibility, Care & Expertise in Every Endoscopy Procedure
Keilor Private provides:
- the convenience of a day procedure hospital and co-located consulting practice, ensuring optimal patient care during gastroscopy and colonoscopy preparation, surgery and recovery.
- specialist gastroenterological endoscopy procedures and consultations
- warm and comfortable waiting area for relatives and friends
- ample on-site parking
- provider agreements with all major health funds for immediate patient claiming
Patient safety and comfort is our number one priority.
- High quality safety and care is maintained and independently audited via:
- Keilor Private exceeds all relevant government legislation and standards for safety and infection control by maintaining registration with the Department of Human Service Victoria
- Accreditation to AS/NZS ISO9001 and National Safety and Quality Health Service Standards
- Australian Commission on Safety and Quality in Healthcare
- Australian Charter of Healthcare Rights
- National Bowel Screening Program
- Automatic equipment ensures premium disinfection and sterilisation of endoscopes and instruments
- Australian Privacy Principles
- All patients are provided with comprehensive information on capsule endoscopy, gastroscopy, and colonoscopy preparation to ensure you are well prepared for your procedure
- Patient Satisfaction
At Keilor Private we encourage feedback from our patients. You may be asked to participate in one of our patient surveys or you may wish to collect a ‘Comments, Suggestions, Complaints Form’ from reception. Our Complaints Officer may be contacted at any time – Cheryl Stewart-Richardson 03 8340 6466 or by sending an email below.
We remain leaders in our field through:
- State-of-the-art facilities and technology
- Further education and specialist training
- Utilising the latest video endoscopic equipment to offer accurate clinical findings
- Providing all patients and the doctors included in their care, with endoscopy procedure reports that include photographs and findings